課程大綱

課程資訊

課程名稱

跨文化溝通與管理
Cross-Cultural Communication and Management

開課學期

112-1

授課對象

授課教師

畢南怡

課號

IM2014

課程識別碼

705E23700

班次

學分

2.0

全/半年

半年

必/選修

選修

上課時間

星期五6,7(13:20~15:10)

上課地點

管二304

備註

本課程以英語授課。兼通識A5*。。A5*:公民意識與社會分析領域。可充抵通識
總人數上限：50人

課程簡介影片

核心能力關聯

核心能力與課程規劃關聯圖

課程大綱

為確保您我的權利,請尊重智慧財產權及不得非法影印

課程概述

Drawing on studies in psychology, management, and communication, this course covers a variety of topics (e.g., identity, motivation, and interpersonal relationships) from a cross-cultural perspective. The first half of the course starts with an introduction to culture and cross-cultural communication and precedes to mapping world cultures along the dimensions of value systems as well as how such systems affect individuals in terms of development and communication. The second half of the course applies knowledge to different settings and elaborates on how the differences impact conflict management and relational maintenance in various contexts, such as tourism, business, education, and health care.

課程目標

This course aims to aid the students to understand the importance of culture in individual, group, and organizational settings with the objectives of enhancing communications and managing cultural differences effectively.
Upon finishing this course, students are expected to be able to:
1. Explain the impact of cultural value systems on human motivation, behaviors, emotions, and interpersonal relationships.
2. Cultivate competence in oral, written, and interpersonal communication and skills of collaboration through the group project.
3. Develop a culture-sensitive perspective to understand the cultural differences in various contexts and address challenges in them.

課程要求

1. Preparation and attendance: Students are expected to prepare for each class by reading or watching assigned materials. Students may be called on to summarize the major arguments of the assigned materials and/or give their own interpretation or critique of them. Regular attendance is expected. Failure to attend regularly and be prepared will be grounds for a grade reduction at the professor’s discretion.
2. Professionalism and active participation: You should come to the class prepared to listen and participate. Your level of engagement with the materials is part of your grade. You are expected to contribute your thoughts and opinions during class discussion and group presentation.
3. Respect: All individuals in the class are expected to maintain mutual respect in the learning environment.
4. Laptops/tablets/cellphone policy: You are allowed to use laptops or tablets in class to take notes. You should, however, refrain from using the cellphone during class time, especially when your classmates are presenting their work.

預期每週課後學習時數

Office Hours

另約時間備註： By appointment (send an email to nanyibi@ntu.edu.tw).

指定閱讀

待補

參考書目

Additional readings and materials will be posted on NTU COOL at least one week in advance.

評量方式
(僅供參考)

No.	項目	百分比	說明
1.	Attendance	10%	Per school policy, failure to attend classes (excluding the two exams) 5 times or more will result in a fail in the final grade. If you cannot attend class physically, join us via Google Meet. Please note that joining class remotely will harm your class participation score, as you cannot join the discussion in class.
2.	Class participation	10%	Active class participation is highly encouraged. Although the class is in English, you may participate in the class discussion in Mandarin or any other language your instructor understands (unfortunately, currently, it’s just English and Mandarin, but I’m working on it).
3.	Mid-term	25%	This exam covers topics from Week 1 through 7 and is consisted of 20 multiple choice questions and 5 short answer questions.
4.	Final exam	25%	This exam covers topics from Week 9 through 13 and is consisted of 20 multiple choice questions and 5 short answer questions.
5.	Group project	30%	Students are expected to form groups of 3-4 persons and collaborate on a project relevant to cross-cultural communication and management and the team members’ shared interests. The course instructors will grade 25%, and your peer members will grade 5%.

針對學生困難提供學生調整方式

上課形式	提供學生彈性出席課程方式
作業繳交方式
考試形式
其他

課程進度

週次	日期	單元主題
第1週	9/08	Orientation
第2週	9/15	Culture and cross-cultural communication: History, concepts, and scope
第3週	9/22	Cultural values
第4週	9/29	No class (Mid-Autumn Festival)
第5週	10/06	Identity and personality
第6週	10/13	Motivation and emotion
第7週	10/20	Verbal issues in cross-cultural communication
第8週	10/27	Mid-term
第9週	11/03	Non-verbal issues in cross-cultural communication
第10週	11/10	Conflict management
第11週	11/17	Relationship development and management
第12週	11/24	No class (NTU Sports Day)
第13週	12/01	Cross-cultural communication in different contexts
第14週	12/08	Group presentation day #1
第15週	12/15	Group presentation day #2
第16週	12/22	Final exam